Duke Energy Remote Access Web Accepted Use Policy

Welcome to the Duke Energy Network.
Please review the following terms and conditions that govern your use of our network. Please note that your use of our network constitutes your agreement to follow and be bound by the privacy policy, legal notices and terms of use (collectively, the “Terms”).

Network Security and Security Scan:
Duke Energy requires that your computer be scanned to ensure that it meets our security standards. This scan is optional, however if you choose not to allow the scan of your computer, you will be denied access to the Duke Energy Network. A program must be downloaded to your computer to conduct the security scan. Duke Energy may allow varying degrees of access to our computer resources based on the relative security of your computer. More secure computers may be granted greater access than less secure computers. Under no circumstance will you be granted privileges greater than those intended for your Duke Energy network user id.
The security scan program that will be downloaded to your computer can be removed after your session by using add/remove programs on your PC.
No personal data will be retrieved from your computer during this scan.
How You May Use the Content on Our Network:
Unless otherwise noted, all text, images, graphics, photographs, video clips, designs, icons, sounds, information, data and other materials (the “content”) on the Duke Energy Network are copyrights, trademarks, service marks or other intellectual property or proprietary rights owned or licensed by Duke Energy or its affiliates. You may use the content only for the limited purpose of providing services to Duke Energy. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, service mark, patent or other intellectual property or proprietary right in the content. Under no circumstances will you obtain any rights in the products, services, processes or technology described in the content. All those rights are retained by Duke Energy, its affiliates and any third party owners of those rights.

THE DUKE ENERGY NETWORK AND ALL CONTENT ARE PROVIDED “AS IS,” AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE NETWORK OR THE CONTENT ARE DISCLAIMED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AS WELL AS ANY WARRANTY OF QUALITY, FUNCTIONALITY, ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY, OPERABILITY, USE PERFORMANCE OR ABSENCE OF VIRUSES. YOU ASSUME ALL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM THE USE OF OUR NETWORK EXCEPT AS OTHERWISE AGREED BY DUKE AND THE RESPECTIVE PARTY. IN NO EVENT SHALL DUKE ENERGY OR ITS AFFILIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER, IN CONTRACT, TORT OR OTHERWISE, INCLUDING SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, EVEN IF DUKE ENERGY HAS BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.

Trademarks:
The Duke Energy mark, stylized “D” design, and composite logo are registered trademarks of Duke Energy Corporation. All rights reserved.

Modification:
Duke Energy may supplement these Terms at any time. You may want to visit this Web page periodically to determine the current Terms to which you are bound.

Applicable Law:
These Terms shall be governed by the laws of the State of North Carolina, excluding its conflicts of law principles.


This site is intended only for Duke Energy authorized users.
If you have questions or need assistance please contact your Duke Energy sponsor or the Duke Energy helpdesk.